Watch this video to learn more about us and our services, and contact us today to schedule a consultation and discover how we can benefit your organisation.
About Us
Carrolls Business Solutions (CBS) and the CBS Group are leaders in providing comprehensive IT solutions, specialising in SYSPRO ERP implementation services. With over 38 years of industry experience, we are dedicated to delivering high-quality SYSPRO ERP solutions to a diverse client base across the Oceania region.
Our Mission
Our mission is to build enduring customer relationships through loyalty, honesty, tenacity, pragmatism, and expertise. We aim to streamline SYSPRO ERP processes, enhance efficiency and effectiveness, and eliminate pain points, enabling our clients to focus on driving business growth. By tailoring our SYSPRO ERP implementation services to meet each client’s unique needs, we have become the premier choice for SYSPRO ERP solutions in the Oceania region.
Our Vision
At CBS, we empower our clients to reach new heights in their business endeavours. Our team of seasoned ERP professionals are committed to excellence, providing unwavering support and guidance at every step. We ensure that our clients maintain a competitive edge by staying abreast of industry trends and leveraging the latest technologies. A passion for technology and a deep understanding of business operations allow us to deliver customised solutions tailored to our clients’ unique needs.
Our Values
Our success directly depends on the success of our clients. We aim to be more than just a service provider; we view ourselves as partners who offer exceptional support, guidance, and insight throughout the SYSPRO ERP implementation process. Our core values of dedication, commitment, and expertise drive our mission and approach to serving our clients, ensuring we deliver the best possible results.
CBS Group Structure
The CBS Group believes that collaboration and collective effort significantly enhance the capabilities of its member organizations. Rather than operating as a standalone entity, the CBS Group comprises multiple sales and support organisations, all united by a shared objective of achieving success with SYSPRO ERP.
The alliance includes several subsidiaries:
- Carrolls Business Solutions in Sydney,
- Pro-Active Integrators in Brisbane,
- Advanced ERP Limited in Auckland, New Zealand, and
- MIS Software Solutions Ltd in Papua New Guinea.
By leveraging these member companies’ combined expertise and experience, the CBS Group delivers comprehensive and efficient implementation, support, and sales services.
CBS Group Commitment
Our ultimate goal is to ensure our clients achieve optimal outcomes. The CBS Group works collaboratively to achieve this by:
Harnessing Collective Expertise: We bring together the knowledge and skills of our member organisations to provide superior SYSPRO ERP solutions.
Delivering Comprehensive Services: From implementation to support and sales, we offer a full spectrum of services tailored to meet our clients’ needs.
Fostering Innovation: We stay at the forefront of industry trends and technologies to deliver cutting-edge solutions.
Ensuring Client Success: Our collaborative approach ensures that we work closely with our clients to understand their unique challenges and deliver solutions that drive business growth.
Why Choose CBS and the CBS Group?
Expertise –
Our team consists of seasoned professionals with extensive experience in ERP solutions.
Innovation –
We leverage the latest technologies to provide cutting-edge solutions.
Partnership – We view our clients as partners and commit to their success.
Customisation –
We deliver tailored solutions that meet each client’s unique needs.
Support –
Our unwavering support ensures a smooth and successful implementation process.
Experience –
We bring over 38 years of industry expertise in SYSPRO ERP implementation.
Quality –
We are committed to delivering high-quality solutions tailored to client needs.
Customer-Centric –
We focus on building enduring relationships through loyalty and honesty.
Efficiency –
We streamline processes to enhance efficiency and effectiveness.
Growth-Focused –
We design solutions to eliminate pain points and drive business growth.
By choosing CBS and the CBS Group, you are partnering with a team dedicated to your success and committed to delivering exceptional results. Let us help you achieve new heights in your business endeavours.
CUSTOMER FOCUS
CBS prioritise our clients by understanding their needs, struggles, and goals. We listen, learn and offer customised solutions, building solid and honest relationships with open and transparent communication to promote long-term success.
TEAM WORK
We encourage positive interactions, mutual respect, and collaboration among our team to create a lively work environment that enhances productivity and satisfaction. Our teamwork is key to achieving our goals and staying positive.
OWNERSHIP
We ensure courteous and professional assistance to our clients, holding ourselves accountable at every step. Our operations are guided by integrity, reliability, and responsibility in all customer interactions. Dedicated to providing first-rate customer service through our unwavering dedication to quality
TRUST
We aim for excellence by fulfilling our commitments, tailoring approaches to clients, and achieving objectives within budget. We prioritise customer satisfaction and constantly seek to improve our services. All stakeholders are kept informed and involved in any adjustments.
PERSONAL DEVELOPMENT
Our team values a culture of recognition, reward, and celebration of success. We prioritise learning and continuous improvement through feedback, coaching, and mentoring. We actively seek opportunities that will enhance our knowledge and skills.
HONESTY AND COMMITTMENT
Our company prioritises integrity and honesty in all our dealings. We hold ourselves accountable to the utmost standards of transparency and urgency to succeed for ourselves and our clients. We are all dedicated to delivering top-quality services and achieving success from an individual and corporate standpoint.