About Us:
Carrolls Business Solutions and the CBS Group are a professional, leading provider of comprehensive IT solutions, specialising in SYSPRO ERP implementation services.
With over thirty years of industry experience, we have a proven track record for delivering high-quality SYSPRO ERP sales, implementation, and integration services to diverse clients, including small businesses and subsidiaries of large global organisations across the Asia-Pacific region.
Our commitment
Building lasting customer relationships is reflected in our company culture of loyalty, tenacity, pragmatism, and knowledge.
Our ultimate goal
Is to streamline your organisation’s ERP processes, enhance efficiency and effectiveness, and eliminate pain points, enabling you to focus on your core business objectives and drive growth. Additionally, thanks to our expert team and proven track record, we are the ideal choice for ERP solutions in Asia-Pacific.
We invite you to watch our video to learn more about our exceptional services.
OUR VISION
At CBS, our priority is to help our clients reach new heights in their business endeavours. With an unwavering commitment to excellence, our team of seasoned and knowledgeable ERP professionals is here to assist our clients every step of the way towards their goals. We understand the importance of keeping up with industry trends and using the latest technologies to help businesses maintain their competitive edge. By combining our passion for technology with our deep understanding of business operations, we deliver customised solutions tailored to our client’s unique needs.
OUR VALUES
We believe our success is tied to our client’s success, so we strive to be more than just a service provider. We see ourselves as partners who offer exceptional support, guidance, and insight throughout ERP implementation. To achieve this, we uphold core values that guide our mission and approach to serving our clients. We are proud to say that we are not just any ERP professionals. We are dedicated and committed experts who make it a priority to deliver the best results possible.
We are not a single organisation however!
The CBS Group was founded on the principle that collaboration and collective effort can greatly enhance the capabilities of the SYSPRO support organisation. It is not simply a standalone entity but consists of multiple SYSPRO support organisations that share a common objective – to achieve success. Forged as an alliance, the CBS Group comprises several subsidiaries – Carrolls Business Solutions in Sydney, Pro-Active Integrators in Brisbane, Advanced ERP Limited in Auckland, New Zealand, and MIS Software Solutions Ltd in Papua New Guinea. By leveraging the expertise and experience of its member companies, the CBS Group is uniquely capable of providing clients with comprehensive and efficient implementation, application support, and sales services. Our ultimate aim is to ensure that our clients achieve the best possible outcomes, and we are committed to working collaboratively towards that goal.
We prioritise our clients by understanding their needs, struggles, and goals. We listen, learn and offer customised solutions, building solid and honest relationships with open and transparent communication to promote long-term success.
We encourage positive interactions, mutual respect, and collaboration among our team to create a lively work environment that enhances productivity and satisfaction. Our teamwork is key to achieving our goals and staying positive.
As a company, we take pride in assuming complete responsibility for fulfilling our customers’ requirements. We hold ourselves accountable for providing courteous and professional assistance to our clients. We operate with the utmost integrity, reliability, and responsibility throughout our customer interactions. We aim to provide first-rate customer service through an unwavering commitment to quality.
We aim for excellence by fulfilling our commitments, tailoring approaches to clients, and achieving objectives within budget. We prioritise customer satisfaction and constantly seek to improve our services. All stakeholders are kept informed and involved in any adjustments.
Our team values a culture of recognition, reward, and celebration of success. We prioritise learning and continuous improvement through feedback, coaching, and mentoring. We actively seek opportunities that will enhance our knowledge and skills.
Our company prioritises integrity and honesty in all our dealings. We hold ourselves accountable to the utmost standards of transparency and urgency to succeed for ourselves and our clients. We are dedicated to delivering top-quality services and achieving success from an individual and corporate standpoint.